T

Tanesha Bennett

3 years ago

I have been staying at laketown wharf every year f...

I have been staying at laketown wharf every year for the last 6 years minus 1 out of the 6, However this time I decided to book though resorts collection, worse mistake ever! Checked in 06/01 to 06/03 Upon arrival we were given wrist bands and told if we take them off we would be charged 200 dollars to have them replaced and if they were ripping to come back and get another one before it breaks, I had to have myself and everyone in my unit ID photo copied prior to obtaining the wrist band, all this for which you would think be a very nice room! I beg to differ The first thing i noticed when entering the room was the door to the washer/dryer unit was broken and it constantly blocked the hallway, the A/C units kept going out, The Blinds look as if they had been up since they first opened the property, and some of them were missing and falling off, There was noo comforter set on the bed at all just a throw blanket and no pillow cases! And we only had a few towels..At one point Laketown wharf was about the only place i would recommend in panama city but I am extremely disappointed in what has become of this property and we will NOT be vacationing there again.

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