I had an unpleasant experience with Regus as they ...

I had an unpleasant experience with Regus as they made four separate transactions on my card for a grand total of $7344.00 in one day. Originally we had emailings detailing the amount to be charged. Not only that but they are supposed to refund the whole amount as the lease agreement is dissolved but they have yet to return the agreed upon refunded money and then they money they flat out took from my credit card. It will take approximately 5-7 business days for Visa to get the money back. The question is do you want to risk your business with Regus so they can use your credit cards as they please and it is required to have one on file. What I find funny is this credit card was not on file manager Cindy Dorland processed this herself . Manager Amy Gagnon contacted me and told me she was going to refund the money and then never did and each time you contact corporate they send you to Amy who is extremely unprofessional. Amy Gagnon has asked my daughter to practice at Regus without a business license in order to keep the deposit money. Are you that desperate?! If you do not believe this contact the city of Langley and ask them about business licensing problems with Regus! That is all.