Erma McQuaig

Review of Round Rock Toyota

Our car buying experience was awesome. What I love...

Our car buying experience was awesome. What I loved about the experience was the vehicles and our car salesman Mr. Brian Gilbert. We traveled from Houston to see a vehicle that was posted online and made an appointment to see the vehicle. We were hours late because of traffic on the freeway and we ended up lost. Mr. Brian Gilbert called us and gave us directions on how to get back on route. He also checked on us periodically to make sure we did not get lost again. We arrived on his lunch hour but he insisted that he will eat later. He greeted us with ice cold water from a hot road trip. I believe he went over and beyond from showing us the vehicle and what it has to offer and the great customer service he provided. Mr. Brian Gilbert even made sure we made it home by printing out directions so we would not get lost on our way back. Oh yeah and we purchased the Toyota! It is beautiful and the photos online were only a fraction of how it looked in person. It drove well, and we were very happy! The finance manager was also very professional and introduced us to the new technology they have embraced by going "paper less". The facility was extremely clean and I look forward to buying my next vehicle from there. Thank you!