I had a good experience last year with another pho...

I had a good experience last year with another phone repair, but I was a bit disappointed with my service this time around.

I had a battery replacement for my iPhone completed here and it took four times longer than what they told me initially (four days without a working phone is obviously awhile, and if I had known in advance I would have prepared for this - also this does seem like a long time for a battery replacement), also I had to contact them to find out whether or not the repair was completed after they asked if it was alright to go ahead with the replacement (they claimed that the notes had said I was emailed but that it was never sent...).

Additionally I dropped my phone off with a glass screen protector and they returned my phone without it. When I broached this, after consulting with the manager, the rep told me that there was nothing that could be done in the way of replacing the screen protector as the rep who took my phone in did not make a note of this (they also didn't tell me that they would be getting rid of it, again if I had known this was necessary I would have prepared for it).

After I just dropped money on a new battery you'd think they would believe me when I tell them it was on there but I digress...

I feel as though there are so many places in this city to have an iPhone battery replacement done expertly and I that this was one of them, but this opinion has changed. I'll go elsewhere next time.