Elizabeth Giancarli Piteo Review of Coral Springs Auto Mall
DISCLAIMER ***This review is for their used car ce...
DISCLAIMER ***This review is for their used car center - I cannot attest to any of the new car areas as that was not what I was there for.***
I honestly will not ever buy a car here. Let's start with first impressions - I drive in trying to figure out where to go for used cars and there is no signage except for two tiny little 9 " x 11 " cardboard signs out by the bushes that say "Used Car Parking Here" but it's in front of the Kia building so you would never know where you have to enter. Then as I exit my vehicle I see three sales people just loitering and smoking - one has a button down shirt with the buttons halfway undone looking like a character from Scarface only it's not 1983 anymore and this guy was no Tony Montana. Then once I got inside I inquired about a car listed on their website only to be told that it had been sent to auction that day. The salesperson tells me that they refresh their website every 24 hours and so he was very sorry but if I had checked the website the next day it wouldn't be on there anymore. Ok fine, so then I inquired about another car also listed on their website. He told me that the car had been sold the week before. Now wait a second...if you're following along he JUST 3 SECONDS BEFORE told me that the website was refreshed every 24 hours, did he not? Oh he did. So I called him out on that and he had the nerve to tell me to clear my cache. With that I walked out the door after muttering a few choice words. Another manager comes flying out after me and tells me he's very sorry and he wants to work with me to find a car. I told him I really don't want to work with anyone that insults my intelligence in that manner. The other salesperson comes out and apologizes and finally admits the car is still on their website and that of course it's another departments fault, etc. I don't care whose fault it is you don't insult my intelligence by telling me to clear my cache. So at that point, I already knew I wasn't buying anything from these bozos but I figured I'd play along and see what they could show me. I told them my exact budget and exactly what I was looking for (mid-size sedan, safe, for a first time driver, etc) and they dragged out from some recess of their garage this car that looked like it had been driven by Danny Glover during a chase scene in Lethal Weapon. I mean the number of dents and scratches were ridiculous. Plus it was filthy - hadn't been put through for detailing yet etc. I don't know how you show a potential client that car. I just had to laugh. Needless to say this isn't the dealership for me.
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