Kim Sprott Review of JW Marriott at Lenox
This is nothing short of an embarrassment. This ho...
This is nothing short of an embarrassment. This hotel not only falls incomprehensibly short of the JW brand, it s basically a run down dump. The room I was given clearly had smokers in it, and it must have been known since when I got to the door, it was held open by its bolt (presumable to air it out like a motel). The place is under construction but doesn t advertise that. It also still advertises a bar and restaurant, which it shouldn t because those are under construction. There is a make shift bar which consists of a conference room and a cooler, where you can order a $7.08 Miller Lite in a bottle while sitting in a weird conference room style chair while watching a wheeled-in TV into the awkward room. Obviously, this conference room doesn t cater to a bar or restaurant atmosphere but does meet the minimum level criteria to say you have a spot that can serve you a drink, similar to a Hampton Inn. There is no bar at which to sit. The mall area it is attached to is closed off. The area has become a ghost town. The building and rooms are dilapidated. This hotel should be burned down. But I will denounce my membership in Marriott for conning me into believing this $300/night low budget hotel has the JW brand. It s Marriott s biggest con.
Comments: