Brant Victor

Review of COVERT CHRYSLER DODGE JEEP

Don't do reviews very often but always feel compel...

Don't do reviews very often but always feel compelled when someone or a business really impresses me. Recently leased a Grand Cherokee Overland. San Childs was the sales representative. Sam made this, by far, the best car buying experience I've ever had in my 30 something years of buying cars. Sam is a true professional and obviously comfortable in his role. I was trying to decide between a couple different makes of cars, narrowing it down to the 4 Runner and my the JGC. So, that entailed several visits to your business and Sam always found time for us and was understanding and accommodating and his impressive knowledge, practicality, and affable low key/nonpushy approach made it a very pleasant and confident experience....something that's been atypical in my past experiences overall. The precise model I wanted didn't exist on your lot. Sam found the perfect one in Fort Worth, initiated a trade for it, was there the next day. I spent maybe, and unbelievably, only an hour there that day finalizing the deal. And most of that was just friendly conversation. Mr Greer in finance was exceptionally fair, accommodating, expedient and obviously well experienced and had the contract worked out even before I got there based on about a 5 min discussion a couple of days before. Amazing. Even Edgar Cruz who was not involved in the sale took it upon himself to help answer a few questions about the car a couple days later just before your closing time. The whole experience was great and I appreciate it. Also sent similar message to the Car Pro show site which I used. They emailed back saying they weren't surprised, about the quality of care. Thanks again. BV