I've read bad reviews but i dont know why. Im givi...

I've read bad reviews but i dont know why. Im giving 5 star coz they fixed my lgpad in 3 days. Forgot my pin, sent it with PURO to futuretel. While waiting for my pad. Im reading bad comments about them. Surprisingly aftwr 3 days got my Lgpad no scratch, no cracks or anything send it as it is. Then sent back to me as it is and they fixed it with no charge. Thanks guys. Keep it up!