Matthew Gentles

Review of Guoman & Thistle hotels

Problems with the room initially allocated whereby...

Problems with the room initially allocated whereby the view on offer was mainly a brick wall, despite paying for a 'view' which was also 10 minutes walk from reception or at least it seemed. This was resolved at reception desk and we were allocated a much nicer room with a view. Room itself feels a bit dated and was at times really hot...not sure the Aircon on offer was up to much. Location of hotel obviously excellent and staff were friendly, although the cleaner did come in twice whilst we had a do not disturb light on .