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Alison hajdu

4 years ago

Don't waste your time with this lot. Totally unrel...

Don't waste your time with this lot. Totally unreliable. They don't answer phone or email and only respond when given a poor review and then claim it's not their fault. Absolutely no customer service.
Look at Trustpilot reviews for all the evidence regarding this shower!!
I find it remarkable that in this day and age you put so much more effort in replying to poor reviews and then none whatsoever in providing a prompt and timely service for online orders. You seem to believe that late delivery or failure to answer phone or email is perfectly acceptable. It's very obvious that in most cases where you have received a poor review it is your lack of communication with your customers that is at the root cause of their and indeed my own total dissatisfaction with your service.
Your attitude in replying to my review speaks volumes -- it's only a day late, it's only a hair brush. Need I say more! I - I hope not.

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