Hung Dang Review of Box
The employees in this UPS store on Mercer Island i...
The employees in this UPS store on Mercer Island is the most unfriendly, unkind, disrespectful and provides the worst customer service of any UPS stores I've ever ever dealt with. They love to use the phrase "we're not UPS, we are the middle man". If that's the case, then don't wear the UPS uniform or decorate the store to resemble the UPS company. The "REAL" UPS employees (drivers) are always friendly, helpful and just being dang nice and kind. Even if you are not UPS doesn't give you the right to be mean and unkind to customers. The manager of this store needs to be fired because it seems like providing poor customer service is their value. I would give them negative star; but, unfortunately, the worst option available is one star. They don't deserve any stars in my humble opinion.
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