Jeanetta Trounday

Review of Heritage Inn Express Chico

The first room I got was not clean, the floor hadn...

The first room I got was not clean, the floor hadn't been vacuumed, the tables and cups were dirty, and the hand towel was not clean. It felt like I walked into an occupied room. When we complained we got upgraded to a suited that was cleaner but still not great. The furniture was funky, and the couch was broken. Once sun went down it was loud, there was people fighting outside. It was not the relaxing getaway I was hoping for. I gave it two stars because the guy at the front desk upgraded our room without hesitation. We don't plan on staying here ever again.