The property doesn't deserve a star. The lack of ...

The property doesn't deserve a star. The lack of leadership from the Corporate office, Midwest Diversified Properties down to the local manager, assistant manager and maintenance staff on site at Waterford..... What a JOKE! These people want to be called professionals? Why don't you take care of the residents? Why don't you get rid of the lazy, heartless, no morals, double standard, non-caring staff that are only there for a paycheck and nothing more?

I'm replying to the owner who requested I stop by the office and address my concerns. Well, I've tried! Many, many, many times. Ashley has her staff tell me she is unavailable. When I know she is sitting in her office, playing on her phone. She's never available for a phone call, it goes straight to voicemail so why bother leaving a message since they are NEVER returned. It's also hard to speak with Ashley the MANAGER since she takes flex hours very seriously. I wish I had her hours. I can only imagine how she keeps her position as MANAGER. No company I've ever worked for would tolerate her "Management" style. It's heartbreaking that a property such as Waterford that was always a shining star for this area of Charlotte is now much less desirable.