There is mold/mildew in our shower, the towel bar ...

There is mold/mildew in our shower, the towel bar is broken (maintenance removed it and never came back). The carpet in our room was wet upon arrival and 2 days later it s still wet.
The elevators are slow and 1 of the 3 doesn t even work. The front desk staff lacks personality and customer service. This hotel isn t worth the price we are paying. Highly disappointed and would NEVER recommend it.