Walked into our room and this is what it looked li...

Walked into our room and this is what it looked like used towels, sheets a mess, toilet disgusting and trash in the trash cans . I immediately called the front desk to get someone to clean it and the lady I spoke with said she would credit my room 50 dollars and alert housekeeping right away. We waited for about 20 minutes before calling back. I guess giving us a disgusting room wasn't a priority. I spoke with a kira/kyra who got extremely nasty on the phone stating that they can't give us a time as to when our room would be cleaned as though it was our fault the room was dirty. So we decided go directly to the front desk. The front desk manager, christine who made an appoint to let us know she was the only christine that worked there, was extremely nasty as well and stated that we should have checked in before 830. She was very unapologetic and quite frankly a rude b-word without getting as nasty as she was. She was totally unprofessional and should seek employment outside of the hospitality business seeing as she doesn't care about customers and how to correctly service them when something like this happens. She then began to go on and on about a policy and confirmation email which quite frankly has nothing to do with the room I checked into being not cleaned. When I asked her to show me in the email where it said I had to check in before 830 she couldn't and when I asked her to show me where in the email it said we should be given a nasty, unclean room at check in she threw my phone down and her hands in the air and said she's done here and walked away. I'm totally disgusted not only with the room but the disgusting way I was treated. 4 star hotel? Yeah right...trash customer service and nasty rooms. I'm mad I wasted my money on this ratchet "4 star" hotel. You couldn't pay me to stay here and I'm going to be sure to contact their corporate office about the hospitality and lack there of in this terribly lacking establishment. Harrah's casino never again!

Edit: Wayne, clearly you can't read. The room I checked into wasn't clean. THE ROOM WAS DIRTY WHEN WE CHECKED IN. No worries though.