Ilse Zutt

Review of Hotel Schimmelpenninck Huys

What a disgrace! Hotel is a past glory. Advertised...

What a disgrace! Hotel is a past glory. Advertised with nice rooms, but in reality none of this turns out to be true. The price-quality ratio is a big joke. Jacuzzi appeared not to work on arrival and the facilities such as a bathrobe are not even worth mentioning. Unfortunately, another room was not available until around 4:00 PM the next day. In compensation we got breakfast, but besides that the staff knew nothing about this, breakfast was also very sparse. Certainly not the breakfast you can expect in a hotel.

When we then discussed all this, there was no response for 2 weeks and compensation is apparently not negotiable. All in all, I would strongly advise against it, despite its beautiful location. What should have been a weekend of enjoying yourself in a nice luxury hotel has turned into a very nasty aftertaste. Handled very unprofessional and inhospitable by the general manager. This lady's approach is not even worthy of 1 star.