Andrew Dunlop

Review of Hansen Ford

Review is for the service department, I haven't bo...

Review is for the service department, I haven't bought anything there. Naomi the service advisor genuinely cares about making sure you get excellent service. She found I was still eligible for a pre-paid Ford service package that another dealer had told me had told me was expired. The service advisors are straight-forward and upfront about costs and options and don't push anything if you choose to defer. Quickly informed me about, and accepted the responsibility (and cost) for a broken part that may or may not have been their fault.