vidit aggarwal

Review of Double Tree Rockville

We had an advanced booking for 2 nights at this ho...

We had an advanced booking for 2 nights at this hotel. But when we reached there at night, they said the hotel is fully booked and said we will not be able to do anything. Then after a lot of debate they agreed to find another hotel which was another 25 miles from the hotel and was a horrible one indeed. It didn't have any AC and smelled bad(this was in June 2017). Bear in mind we had a small toddler with us. Then, next day even during there was no communication between their shuttle service and as a result we had to wait for almost 1 hour at the train station. The manager was rude and did not understand the concept of being courteous. Please be very careful before you even think of choosing this hotel. I would rather stay in a small airbnb rather than living here.