Brett Dumstrey Review of Froedtert Health
Absolute state of the art doctors and medical faci...
Absolute state of the art doctors and medical facilities. The problem lies in their billing. We delivered a healthy boy, thanks to the faculty at Froedtert and Children's. The nightmare began when we began with the bills. We received bill after bill after bill, not one bill, but many. We entered into a payment arrangement with them to manage them all. After entering into this arrangement, we got more bills, as if they didn't know we'd had this arrangement. I figured they would figure it out and that it was a mistake on their end. No, they have different account numbers for each bill, so you need a payment arrangement for EACH bill! So, long story short, I didn't realize they didn't know until we got notice they were going to sue us in local courts for a $500 amount, which I paid over the phone, while thousands more were being paid back in this payment arrangement. No warning that they were that stupid.
If you're going to deal with them, realize they have world class medical care that is being run with the management skills of the toddler they helped keep alive. Thanks Froedtert! :(
Update: They have sent 3 additional bills to collections for a total of $200, which again, I paid immediately, but had previously had no idea they existed. It would seem they should rather NOTIFY people of these, by mail or phone, prior to sending them to collections and settling for pennies on the dollar while affecting their client's credit... But they don't. Their billing department is beyond repair.
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