Sarah S

Review of Arctic Circle

I have gone to Artic Circle off and on as long as ...

I have gone to Artic Circle off and on as long as I can remember (their fries and fry sauce can really hit the spot), yet I am continually surprised at the poor service and quality (or lack thereof) of staff. Our recent visit was no exception - went through the drive thru at this location, cashier had to have the only other staff member working help to use a coupon, didn't give us our ice cream order and when we reminded them they said, ok just a minute, and proceeded to stand there, talking to other staff, walking around, going into the back multiple times... we sat there for at least 5 minutes, completely ignored, and then just drove off. It's soft serve, it's really not that hard. I have had many lackluster experiences at this location and don't see myself returning any time soon.