Witnessed rude behavior from staff regarding peopl...

Witnessed rude behavior from staff regarding people wearing masks!!!

Update: Indulge yourself in the passive-aggressive responses from the "owner" in recent reviews! We're all keyboard warriors and fake news I suppose.

I witnessed borderline harassment to someone who was only trying to patronize a locally-owned pool shop. She was harassed for wanting to do what appeared to be a curbside analysis of her water, something that should be respected by the "owner" regardless of their view or opinion on the current ongoing pandemic. She did not feel comfortable going inside the store and she was harassed, in my opinion, for not doing so. I looked on your website- you offer curbside pickup. If the customer has a history of not supporting your store, say it. If they have a history of purchasing products from you, offer your services you advertise to them in the manner in which they are comfortable right now.

To the "owner": There will always be two sides to every story. The fact that you come on here to blast people who don't bow down to you makes you look bad, no matter the situation. There's absolutely no reason to be as aggressive as you have been online. If anyone is a keyboard warrior, it's you.

If you do not change and adapt to how your customer base feels comfortable utilizing your services, you will continue to lose customers. Adapt, or continue to let your competition acquire your customers.