I m an RMT who recently has an interesting experi...

I m an RMT who recently has an interesting experience with Regus to say the least... as they misrepresented themselves as being able to lease private offices but they cannot ( They are zoned as a shared floor in Langley meaning they can enter your room even if they lease it as a private office which is not ok for a health care practitioner says the city of Langley for privacy of clients and their charts). When I went to the city of Langley they said Regus was aware of how they are zoned and that they cannot lease private offices as there is no such thing. Also as a health care practitioner they want a private sink available to you and due to the way Regus is zoned as shared location there is no such thing which Regus was aware of the city of Langley said as this situation happened two weeks prior and they are using misrepresentation and I should get a refund. Regus reluctantly agreed to a refund after asking me to practice at their location without a business license ( Manager Amy Gagnon). Not only have they not refunded my money I got a call from Visa as they used my mom s card for $7334 dollars worth of charges out of the agreed upon $2941.00. I contacted the RCMP but they said this was bad business practice and are not citing criminal activity yet unless this goes past 7 days they will see what measures they can take. Manager Cindy Dorland processed my mother's credit card manually so how would they make 4 separate transactions in one day all for different amounts. Still no refund as well. I would love to spread the word about their unprofessionalism, theft of money and get this resolved!