All told, it was probably the worst service I've e...

All told, it was probably the worst service I've ever had at a restaurant, and the food was far below average for the price.

My girlfriend and I were on our way to Grano Pasta Bar for a date on Saturday evening, but stopped at 13.5% because the food looked good and the atmosphere enticing. We were seated immediately, despite it being a busy Saturday evening. That was by far the best part of our experience.

The server came by after a long wait, asked to take our drink order, and asked if we had any questions about the menu. My girlfriend asked a question about the squid pasta, and the waiter literally took her menu and read the description back to her. My girlfriend then asked about the "fish of the day." The server told her it was rockfish; when we asked which species (there are over 80 different species which can taste very different), the server responded snootily, "Rockfish *is* the species." Not wanting to make waves, my girlfriend ordered the squid pasta. It was the worst pasta she's had in a long time.

When I ordered the burger, the waiter asked how I wanted it cooked. I asked if their "rare" had a cold or a warm center. The waiter said "Well, I don't eat my meat rare, but it's however 'rare' usually is." I ordered it rare; it came out medium. At least, the parmesan fries were decent.

We waited an extraordinarily long time for the food while tables that were seated and ordered after us were served. After we finished our appetizers, the waiter cleared our silverware and then came by to offer us a look at the desert menu...before we received our entrees. She said she didn't realize we hadn't been served yet, as if that was a reasonable excuse.

While waiting for our food to arrive, we observed a party of two well-dressed older couples arrive only to be told that the restaurant had no record of their reservation. The party was respectful and polite, but left after speaking with the manager because the restaurant refused to make any special accommodations. And as we were leaving, a lady at the table next to us had an allergic reaction to a food that she specifically told the waiter they needed to avoid. We paid and walked out as the lady's husband ran out to their car for an epi pen.