Shannon Wilkins

Review of TriStar Stonecrest Medical Cen...

We took our son to StoneCrest on Saturday evening....

We took our son to StoneCrest on Saturday evening. He had already tested positive for Covid earlier in the week. He was vomiting and was not quite lucid. He was admitted and newly diagnosed with diabetes (487 blood sugar). He was released on Monday evening which long story short was probably too soon. They called in a prescription for insulin but forgot to include needles and we could not administer the insulin. The second prescription for insulin was never called into the pharmacy. We called the ICU department and the ICU charge nurse (Angela) was very rude and argumentative. She lacks listening skills and continued to press her point of view. It seemed she was more interested in being right than listening to concerned parents. Although she gave us her excuses of why the prescriptions were not accurate, she made sure to tell us she could not give us any medical advice.

We tested his sugar once we got him home and it was almost 400 and he started vomiting again. We drove back to the ER at 10:00 Monday night where he is still waiting to be seen. It s almost midnight. We have great medical insurance but regardless the charge nurse lacked professionalism and empathy. Maybe she s burned out but so are most front line workers including my daughter who is also an RN.