Ken Wong

Review of Arpi's Industries Ltd

Vanessa, heating technician came to service my fur...

Vanessa, heating technician came to service my furnace on Sept. 11, 2020. She first came in 2018 but was off in 2019. It was great to have her back. Vanessa is extremely capable in servicing my furnace and I highly respect her for her workmanship and knowledge. She is so friendly, customer oriented and answers my questions. The time flies. A real pleasure to see her again and will always request her. She is coming back Sept. 25, 2020.

Stacey is also another excellent employee. She is so pleasant on the phone and a real delight. Stacey always follows through and does things as promised. Another awesome Arpi's employee.

Collette and Michelle are also awesome employees. They are so friendly and always have time for a brief chat before getting down to business.

Arpi's is so fortunate to have these employees of such high calibre. They are the reason why I have been a loyal customer since my furnace was installed by Apri's in 2004.

I highly recommend Arpi's because of the above employees.

Please note that I had a previous review in 2018 and the comment below is from that time. Not computer savvy and deleted the 2018 review somehow. Owner's comments are for Vanessa in 2018.