This place has gone downhill fast despite the reno...

This place has gone downhill fast despite the renovation. This was the host hotel for an annual bowling tournament we travel to, with a floor of rooms blocked out for us. I was trapped on the elevator for 11 minutes without the call button working. When I was free ( randomly started working again) l bolted to the front desk and they said thanks--thats the second time today!? The 16th floor smelled of sewer. One friend says his shower handle broke off, another said he was in the bathroom and the bathroom above started leaking down on him. My room was so hot I could not sleep as no a/c function in Feb. I just opened the window and prayed for a breeze. The housekeeping service for some reason does not make beds on the second day--for our whole group?!? A bad experience and our group is looking elsewhere for next year.