Purchased tickets online, completed the waiver on ...

Purchased tickets online, completed the waiver on line. Arrived at the lodge to get our passes and took over 1 hour in line then another 1 hour waiting in line to get to the top of the only half working "carpet lift" to ride the first tube of the day. Hearing the staff yell repeatedly that " if you walk or bounce on the lift and it breaks you"ll be walking up the hill" was a little infuriating considering the shape of the grounds and the fact that the other lift appeared to have not been working for some time. We were also informed loudly that "the belt is slipping" at which point it stopped. Then the people were told to stay in place as she restarted it, at which point people almost fell. Not too delighted with this trip. I am usually the person that makes the best of everything- but really had little to work with on this snow tubing event. Sorry Winterplace but you really need some basic upkeep if you want to keep people coming back. As for our family and friends, we will not be back.