We had a meal for 8 plus two children on 26.12.17....

We had a meal for 8 plus two children on 26.12.17. Firstly there was a mix up with the timing. We booked for 1pm they had us down for 12pm. It all went downhill from there. We were seated at 1.15pm after being assured that it was not a problem. We had our starters within a normal time frame but then we waited 2 hours!! for the main meal. It wasn't worth it when it came. The beef meals had the Yorkshire puddings missing and were cold, The rest of the meals ranged between cold and just ok.. We asked for some more bread and the waiter came and put the rolls on the tablecloth as there were no plates. Put the rolls on the tablecloth !!!! The waiting staff did their best and were very good with the children but the whole meal was ruined by a frankly shambolic management. We did receive some compensation on the bill and the staff were very apologetic but really our whole Boxing Day was spoiled. We will not be visiting again.