Guy Strong

Review of Mercedes-Benz Of Massapequa

Very poorly run and impossible to deal with. They ...

Very poorly run and impossible to deal with. They lie apparently when they look up a vehicle ID number and say it's in stock but it's really not because that is what the sales associates are trained to tell the customer. - That is a direct quote from the manager. Purchased a vehicle through another dealership that was supposed to be shipped to michigan but they didn't want to deal with shipping it to michigan so they sold it out from under us. I called and asked for an explanation and was told to call my dealership and ask what happened and would not be given an explanation. Very defensive manager kept going around in circles not answering questions, which tells me she was lying through her teeth. If this is how mercedes is run and operated I can't recommend it to anyone. Especially this dealership.