There were some hiccups, but overall I had a great...

There were some hiccups, but overall I had a great experience with Chapman's. They were very patient with my 81 year old mother trying to decide what carpet she wanted, worked hard with me to find the most cost effective engineered hardwood, and fought FOR us when the distributer sent the wrong flooring. Both sets of installers (carpet and hardwood) were great. Hardwood installers were prompt, friendly with a great sense of humor, creative with arranging the flooring for the most dramatic effect, hard-working, exceptionally skilled at installing, AND left the work site spotless before they left. Could not have asked for a better experience, and the floors look AMAZING! Moved all of our furniture in today, and no dents, scrapes or discolorations despite all the "trauma" the hardwood received from moving heavy furniture around.