Christinia ProckReview ofPreferred Buick
1st I want to say that all the charges that were o...
1st I want to say that all the charges that were on the contract were not made known at purchase that I was paying for and were not simply included as was I was explained. Like the extended warranty. I also asked for a vehicle that would not need many repairs right away and gave a priceline. I test drove around 5 vehicle's with many problems and should have just left, but decided I liked the Impala because the test drive was not bad. It was a little noisy with the exhaust system, but that was not an issue. I checked engine and it seems sound. The problem i discovered was the longer I drove it after the purchase, the more it started to vibrate in the front and grind. Braked and rotors are a safety concern if they lock up and a grinding is a concern especially when we just purchased 3 weeks ago. My husband told the manager it was not acceptable to put me in an unsafe car especially with how much we paid. They "fixed it" but after a car wash the vibration is returned and i hear strange noises along with the front end alignment not holding. I am seriously not trusting the service department of this dealership since they feel lubricant and tightening is a fix. This is huge since I got shafted into paying for an extended warranty that I never would have purchased because of the amount of miles I put in for every day. I don't trust this dealership or their poor mechanics that work at a slow pace like union workers and try to rig the vehicles to make them sell without fixing basic safety related problems. I am seriously concerned for taking my car in for the warranty to use it and wind up with out a vehicle as well since I was told I would have a loaner when I brought my car in for service and i got a ride home instead. I will NOT recommend this place! When asked how I like my newer car, I simply say.. I hate it.. thanks!

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