Worst finance company in the history of EVER! My ...

Worst finance company in the history of EVER! My loan has been paid off for going on 3 months now. I still have not received my escrow check to the tune of over $1300, I have not received a Notice of Satisfaction of the loan nor my 2015 Tax paper. I have been trying since July of 2015 to change my address and they are not competent enough to pull that off. I have jumped through every hoop they have put up and I just want to be done with them. Over the life of the Mortgage every month was a hassel to make the payment. Always issues with their online pay system. If you are thinking of purchasing a home and this finance company is mentioned, DEMAND another unless you want constant aggravation and frustration every month for the next 15-30 years!