Peter Barta

Review of SeniorCare Emergency Medical S...

My mother needed to be transferred from a hospital...

My mother needed to be transferred from a hospital to a rehab facility. I got a call saying SeniorCare was unwilling to transport her unless we paid a deductible up front. I explained that I was in court and asked them to bill me. They repeated that they needed to be paid immediately, or they would not put my mother in an ambulance.

The experience makes it absolutely clear that the company's priority is not patient care, and their customer service skills were non-existent. If you have an alternative, use it.