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Karoline C

3 years ago

Arrived at 10 pm and tired. Check-in took a long t...

Arrived at 10 pm and tired. Check-in took a long time. I was precharged $100 for possible incidentals without explanation. I felt like they expected me to snub their towels or pictures. Receptionist sent us in the wrong direction to find our room. Cleaning staff made one bed but not the other. Also, unless you are a honors member, you pay $13 for parking in the hotel parking lot, $3 for a water bottle and also for wifi. This is the first time I have ever been charged for wifi or parking in their lot. Last time I stayed there..

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