Let me start by saying the service is the only thi...

Let me start by saying the service is the only thing I would say they have going for them.

I have is I spent 1200$ to fix my air ride. (No biggie) Well 6 days later my car dies in the middle of the high during rush hour after I was told my car is in great condition.... So I m instructed I NEED 2 new betteries for my vehicle. This is the 3rd s550 I have owned. I had battery issues before and the issues I had were not relatable to this situation. But I listen to the professionals and specifically said are we sure that s the problem. Service adviser instructed that it was the culprit. 2 days later he calls and says no it s actually the alternator but insisted that the batteries were both bad and needed to be replaced.. so now after spending 2400$ last week and 1200$ the week before. The car died on the weekend and I was told I won t be able to get Loaner until my car is diagnosed and the car must 3hrs of service. But the kicker is the car won t be looked at until Tuesday .... but it only gets better with Feldman s.. I never work on my car myself I m not that savvy nor would I want anyone who isn t qualified touching my baby so when the car died the last time I tried to pop the hood because it began over heating and I wanted to see what was going on so I could potentially diagnose it or trouble shoot it myself. But I couldn t get the hood open. Now they are telling me that they will have to charge me to open my hood And told me I m looking at 3400$ to get it running. I m not a genius but I can do quick math and they are about to make close to 7k off me in one month.... and I understand my s class is older 2008 but my friend that bought his s class from Feldman s 1 year ago ALWAYS gets a s class loaner when he drops his car off. They are quick to tell me they will see what they can do... I ve taken my previous s classes to toy box in St. Paul and never experience problems after I leave the shop. But this seems to be a recurring pattern