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Matthew Brazil

3 years ago

DO NOT GO HERE! Bought a 2007 f150, hyphen the tri...

DO NOT GO HERE! Bought a 2007 f150, hyphen the trick started having problems took out here to get worked on since I bought the extended warranty. October '15 told me my engine was misfiring and that I needed new plugs, no big deal because they were o.e. so I had them replaced. December '15 have the same problem and take it back to them. They tell me that my cam shaft is bad ( after weeks of not hearing from them and multiple calls to see what was going on) and I need a new motor. It's under warranty so I have them replace it. After 3 more weeks of not having my vehicle (and multiple calls again), they tell me it's ready. First time on the road it gives me the same problem. They tell me to take it to Ford since they replaced the engine. Ford tells me to replace fuel control module. I replace it, still misfiring on the same cylinder 2 different engines. Both Ford and younger tell me to keep driving my truck and it will reprogram itself and the problem will go away. Two days of having the same problem and the truck running rougher than ever, my engine light comes on for good. I now have three new problems, one of which is the catalytic converter. I talk to multiple mechanics about the problems I've been having, and they tell me that a consistent misfire will cause the catalytic converter to go bad. Since two different engines have been giving me the same trouble for what is now 5 months I would say that it's consistent. I take it back to younger and tell them I want it fixed because the original problem was never taken care of. My truck has been in the shop for 3 weeks today and they refuse to fix the catalytic converter unless I pay 1400 of my own money. The manager called me March 7 2016 and told me that everything I told him was new information to him and that he would contact me as soon as possible. It's been 2 weeks and I haven't heard from him. I was even in the shop getting a routine service for my wife's car, and he didn't come to see me (I was there for a hour). Avoid this place at all costs!!!

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