Marilyn

Review of Lindsay Ford

Absolutely, the worst Ford dealership ever. My da...

Absolutely, the worst Ford dealership ever. My daughter had her car serviced there 4/2017; after talking to a dealer she was comfortable trading her car in for the Ford Explorer. She took the car home and traded her 2013 Ford Escort in. She completed all paper work and they even had a courier come to her job to deliver the remaining paperwork for financing. My daughter is a teacher in Montgomery County a single mom with a three year old son, so she s not able to leave work without prior notice and pulling her child out of school. Long story short in June and July she heard from her former finance company requesting payment for the trade in! She explained that she traded in the car and that she was under the impression that it was paid by Lindsay Ford of Wheaton. Late July she was contacted by LF that they could not get financing and she had to bring the car back well needless to say she was DEVASTED, she retruned to the dealership only to find that no one knew what she was talking about and the person that called was not there and never returned her call. Finally after several promises that they would get her financed they finally said she had to return the car the end of July 2017 and she could take her 2013 Ford Escort back. Fast forward to today her credit is now ruin with her former finance company because her car sat for four months without payment. The General Manager (Jerry Clark) called me and assured me that financing was taken care of that was a BIG LIE! She got her car back with the promise of one month payment and a letter to send the credit bureau to attach to the three credit bureaus. She did receive a check for one month payment $520 but nothing for the other months the car sat on their LOT and NO letter to forward to the credit bureau. This company is unethical it has a BAD Better Business Bureau Credit rating and overall is the worst dealership we have ever encountered. She is now stuck with owing her current finance company $2800 + and now trying to repair her credit. Do your homework before dealing with this company!