Wesley Heilman

Review of Seneca Resorts & Casinos

Nice hotel, friendly staff, nice casino. Rooms ar...

Nice hotel, friendly staff, nice casino. Rooms are clean and nicely decorated. There is a fridge in the room but no microwave. Did not eat at the buffet or the steak or Italian restaurant. Ate at Three Sisters restaurant both evenings. My dinner was good, but my wife had a chicken salad and the chicken tasted old and tough. My friend got a sandwich that wasn't done and the waitress was so busy that when you tried to tell her the problem, she didn't give you a chance to order something else or explain she walked away before you could finish talking to her. Finally had to get the manager to solve the problem. Kitchen staff needs to be re trained, meals weren't done the way you ordered them. I was the only one at my table of four who got their meal the way it was ordered. Would not return to that restaurant.