I booked a standard double room

I booked a standard double room
Very old
Spider was in the room
Toilet not clean with rust and dust
Not air conditioned as it was advertised
Needs refurbishing
Reception is not answering
Are short of tooth brushes and tooth paste. 1 for 2.
Not suppling a welcoming bottle of water in the room.

Only good thing is it close to the centre.
Withing reach to bus stops only 5 mins walking
Bed was comfortable.