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Sara Doyle

3 years ago

I have been a resident of Weekapaug for the past 3...

I have been a resident of Weekapaug for the past 36 years and am completely disgusted with the extremely poor service and rude staff at the Weekapaug Inn. Prior to our going there for dinner, we called to see if we could make a reservation, to which we were informed no, it is first come first serve . We arrived early due to the advice we were given and were able to get tables on the upper deck. Interestingly enough we were ignored for 45+ minutes. We called the waiter over to tell him we were ready to place drink orders and would like highchairs, he disappeared and did not return. The matrie d came over nearing an hour and told us that the table was reserved and we would need to move, to which we informed him we were told they do not take reservations so how was that possible. He claimed he would find us a nice spot to have dinner. He scurried off and when located places our family (with 4 children) in the lobby, seated in rocking chairs with no tables, telling us we can order food there. I have never been more disgusted! We were ignored in hopes we would leave, when we did not leave we were placed in a spot they thought would surely force us to leave. When we confronted him again asking how we were supposed to "dine" in the lobby and eat with no table, he had nothing to say and would not make eye contact. Their goal was achieved, we will not be back and would not waste a penny on a place like this. It is very sad, as Weekapaug is a family friendly place, the Weekapaug Inn however is not family friendly or friendly in general.

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