Thankfully I didn't have to pay normal prices, but...

Thankfully I didn't have to pay normal prices, but because of pandemic - reduced room price. A that what this"4" star hotel is worth and what you get.
I have a full understanding for covid19 situation, but many other hotels in same category, managed to keep their high level of service, in these difficult times.
Notice that there's no housekeeping, maybe, every third day.
Besides that:

WiFi speed worse than in small villages
low hot water pressure in showers
old-fashioned air-conditioning, taking hours to cool down the room

Bed comfortable, reception staff - kind, helpful but still chaotic. Ordering breakfast never arrived on time, arranged housekeeping forgotten!
Got served a dirty spoon - can happen everywhere,, but they need to go over the routine for drying maybe...

OTHERWISE all covid19 spreading precautions WELL-ORGANIZED and adapted throughout the whole hotel.