M

Malcolm Godwin

3 years ago

5 star place. Allow me to explain. The only reason...

5 star place. Allow me to explain. The only reason I leave a two star review is that I see this place has nearly 1,000 reviews but the owner of this account only replies to negative reviews. I know I know I am not the police monitoring how they run their google my biz page but as someone going through the trouble of leaving a review to help your viewership I would like a thank you or at least half the engagement you give the nay sayers, so would everyone else that take the time out of their day to leave you a positive review.
So let me say the tour was amazing, and I am a huge fan of everything that comes out of this place. Our tour and tasting was FREE! And they allowed us to bring our two year old son (yeah yeah) our tour guide was Freddy apparently this guy grew up on these grounds and his father and grandfather worked here. Freddy was so sold on the culture of working here it brought him to tears, I almost applied for a job here just because of how happy he was with the culture. He was a frat tour guide and even thanked and appreciated and helped out little fussy child because he grew up there!
The only thing that would have made our experience better is if we could have had the opportunity to maybe buy some Blantons or Stagg or anything rare while we there.
I may change my two star review if the owner of this account could start at least saying thank you to some of their customers who leave reviews.
Edit- fine I ll change it to a five star review even though I didn t get a response, just keep making your bourbon. I was really hoping some engagement but I guess not.

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