This place is terrible. I purchased multiple thing...

This place is terrible. I purchased multiple things from them because sometimes they are less expensive, but customer service is terrible and my last order (I do mean last) although was charged the day i ordered it, had not shipped for almost 2 months. They moved from California to Vegas and know very well it is illegal to charge for product until it is shipped. They printed a label for it which never went anywhere in Fedex s tracking. Multiple emails confirmed the order was bit shipped however the charge to my account was never addressed. I ll take a little responsibility for coming back after multiple orders that were not satisfactory. Look somewhere else! There is no incentive to purchase from Botach. Trust me, you re doing yourself a favor.