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somatosis design

3 years ago

Unresponsive. I am a very low maintenance condo o...

Unresponsive. I am a very low maintenance condo owner. I have needed correspondence twice. Once, the day I moved in, I needed directions to the water shut off valve in my building to fix my toilet. A 15 minute fix. I got an initial reply trying to help but it wasn't helpful and then I never heard back again. Luckily, I met someone in the building who knew. The second was nothing more than requesting automatic withdraws for my HOA payments. I requested via email and snail mail for 4 months with no reply and no paperwork sent. Also, no calls were ever answered nor were the voicemails replied to. BAD.

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