J

Jackie O'Leary

3 years ago

This veterinarian center is too overbooked or shor...

This veterinarian center is too overbooked or short-staffed to provide competent, quality care. It seems that the business as a whole is so poorly organized that they don t have enough time or energy to provide patient-centered care. I am sure that the veterinarians have good intentions, but I regret trusting them with the health of my pet. No continuity of care and poor communication among staff.
Not only was this vet a waste of my time (consistently waited 1-2 hours for scheduled appointments) and money, but it also caused irreversible damage to my dog, without benefits that were worth that risk. I tried to advocate for my pet, but was not heard. I wouldn t have cared about the long wait-times or any costs, but when their lack of time and ability to care caused a safety and health issue, I politely reached out to them with my concerns. I hoped that sharing my experience might help them improve or at least prevent future mistakes with other people s pets, but they never followed up with me. They don t seem to care to improve or prevent future mistakes.
I would recommend AVOIDING this vet and taking your pets somewhere else for any serious care.

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