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Byron Hawkins

4 years ago

They made special arrangements to change the oil i...

They made special arrangements to change the oil in my Rohloff Speedhub while I waited, since I need my bike almost every day. It turned out to be an especially busy day for them, but they still took an extra half hour to tune the shifting so it works almost like new (the hub is 12 years old). They also took time to answer all my questions, and make sure I had enough information to change the oil myself the next time. I don't think they charged me for all the time either. Great service!

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