Ellen Troland

Review of Jordan Marsh

Purchased bonded leather sofa and loveseat for fam...

Purchased bonded leather sofa and loveseat for family room. Arrived and set up on time BUT saw a small hole on right side rear of loveseat probably from delivery person setting it up.

Called and reported to customer service. They were pleasant and will schedule a technician to come out and repair but 2 week wait. Aggravated that I have to go thru this process in the first place, that's why II paid for professional delivery. Will report back on results of repair in October.