99% of the time it is nearly impossible to get a h...

99% of the time it is nearly impossible to get a hold of the correct department you are trying to reach even if you know the number of the place you are trying to reach. Usually no one answers, and then you are stuck trying to call a generic number and they are never give you the correct number and you end up being transferred over and over. Even receptionists don't know the correct numbers of the departments. Absolutely dread having to deal with this...communication is vital in health care. Get it right