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Review of Tracy Nissan

It was great. Understandably unable to get the shu...

It was great. Understandably unable to get the shuttle to the mall as usual. Due to your very full service schedule I was not able to get in the previous Friday for a battery check. I ended up going to the Nissan dealership in Modesto. What a mistake. I had a very poor experience at their service center. My appointment was at 9:30 I arrived at 9:15 waited, gave my info and assessment then was as to wait. I was waiting for 1 1/4 hrs not realizing I wasn t supposed to be waiting in the waiting room I was supposed be waiting at the empty desk check in desk. I waited not realizing I wasn t supposed to be waiting in the waiting room (oddly enough) miscommunication was horrible. Then I had to wait another hour and 20 minutes for them to tell me what needed to be done I guess my expectations were too high. And oddly enough I didn t receive a survey so I m venting. Thank you for your continued great service. We will continue as always to take our versa to your repair service center in Tracy