Just for clarity, I am the president of our HOA bo...

Just for clarity, I am the president of our HOA board. It's been about 6 months since we signed on with Access Management. Overall, things are starting to shape up, however, be aware, startup is extremely slow. Also, if you have any custom things that don't exactly follow their rules, you'll need to adjust your expectations. Regardless of what the HOA sets as expectations, Access will do their own thing in most cases. Sometimes this is really good, but it does create push back on the board in some cases. Overall, due to this and responsiveness, I give a 3. Will review in several months.